Privacy Policy 2024.11.07
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At Ecksons Student Accommodation, we prioritize the privacy of our residents and visitors. This Privacy Policy outlines how we collect, use, and protect your personal information while ensuring compliance with the Protection of Personal Information Act (POPIA).
1. Information We Collect
We may collect and process the following types of personal information:
- Personal Details: Name, contact information, identification numbers, and demographic information.
- Communication Data: Correspondence through email, phone calls, or messaging applications.
- Usage Data: Information about how you use our website, including your IP address and browsing behaviour.
2. Purpose of Collecting Your Information
We collect your personal information for the following purposes:
- To provide and manage our accommodation services effectively.
- To communicate with you about inquiries, and feedback.
- To process payments and manage financial transactions.
- To send you relevant notifications and promotional material if you have opted to receive them.
- To conduct research and analysis to improve our services.
3. Sharing Your Information
We respect your privacy and will not sell or lease your personal information to third parties. We may share your information with:
- Service providers who assist us in operating our services (e.g., payment processors, IT services).
- Legal authorities, if required by law or to protect our rights.
- Any third party you explicitly consent to sharing your information with.
4. Security of Your Information
We implement reasonable security measures to protect your personal information from unauthorized access, disclosure, alteration, or destruction. This includes encryption, firewalls, and access controls.
5. Your Rights
Under POPIA, you have the right to:
- Access the personal information that we hold.
- Request correction of any inaccuracies in your personal information.
- Object to the processing of your personal information under certain circumstances.
- Withdraw consent for processing your personal information at any time.
6. Changes to This Privacy Policy
Ecksons Student Accommodation reserves the right to update this Privacy Policy anytime. We encourage you to review the policy periodically to stay informed about how we are protecting your information.
7. Contact Us
If you have any questions or concerns about our Privacy Policy or how we handle your personal information, please contact us at: info@ecksons.co.za
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By using our website or services, you consent to the collection and use of your information by this Privacy Policy.